Shipping policy

Shipping Policy

Last Updated: July 9, 2026

At Prime Outfitter, we are committed to delivering your order quickly, safely, and efficiently. Please read our Shipping Policy before placing your order.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Pakistan: 3–7 business days
International Orders: 7–15 business days (where available)

Delivery times are estimates and may vary depending on your location and courier services.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location.

We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking information (where available).

You can use the tracking details to monitor your shipment's progress.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

Weather conditions
Public holidays
Courier delays
Customs clearance (for international shipments)
High order volumes
Other circumstances beyond our control

Prime Outfitter is not responsible for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

Prime Outfitter is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

International Shipping

International shipping may be available for selected countries.

Customers are responsible for any applicable:

Customs duties
Import taxes
VAT
Government fees

These charges are determined by your country's customs authority and are not included in our product prices or shipping charges.

Failed Delivery Attempts

If a package cannot be delivered due to customer unavailability or an incorrect address, the courier may attempt redelivery or return the package to us.

Any additional shipping costs incurred for reshipping the order may be the customer's responsibility.